← All articles

Practical questions

What to ask about insurance before you book

The questions to ask the practice and your insurer so you understand your dental coverage before treatment.

Insurance information is easier to navigate when you know which questions to ask. Have your plan details ready when you contact the practice and your insurer.

Questions for the practice

  • Does the office participate in my specific plan?
  • What information do you need to check my benefits?
  • Can I request a written estimate before treatment?
  • When is payment expected?

Questions for your insurer

Ask about your plan’s coverage, deductibles, limits, and any authorization requirements. An estimate of benefits is not a guarantee of payment; ask your insurer how a final claim is determined.

More from the journal